Last updated: [22 November 2025]

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At LJ Groundworks & Landscaping, we value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, request a service, or communicate with us. It also provides details about your data rights under UK data protection laws, including the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. About Us

 

LJ Groundworks & Landscaping

Based in Ellesmere Port, serving Cheshire, Merseyside, Wirral, North Wales, and nearby regions.

Email:Liam@ljgroundworks.com
Phone: 07467546479

Data Controller: LJ Groundworks & Landscaping

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2. What Information We Collect

 

We may collect and process the following types of personal data about you:

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a) Contact Data:

• Name

• Address

• Email address

• Telephone number

b) Project Information:

• Details of your landscaping or groundworks requirements

• Site address and project specifications

• Photographs or supporting documents you provide

c) Communication Records:

• Correspondence by email, phone, website forms, social media, or post

• Records of quotes, invoices, and contracts

d) Technical Data:

• IP address

• Device/browser type

• Cookies (see our Cookie Policy)

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3. How We Collect Your Data

 

We obtain your personal information in the following ways:

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• When you submit a contact or quote form on our website

• When you call us, email us, or reach out via social media

• When you engage our services or request site visits

• When you interact with our website (automatically via cookies/analytics)

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4. How & Why We Use Your Data

 

We only use your data for legitimate business purposes, including:

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• Responding to your enquiries and providing quotes

• Managing projects, scheduling site visits, and delivering agreed services

• Communicating about your project and updates

• Keeping business and financial records

• Improving our website and services (anonymous analytics only)

• Meeting our legal and regulatory obligations

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Lawful bases for processing your data may include:

(a) Contract—when you engage our services
(b) Legitimate interest—running and growing our business, responding to enquiries
(c) Consent—when you subscribe to marketing (you can opt out at any time)
(d) Legal requirements—such as insurance, taxation, or regulatory record-keeping

We do not use your information for unsolicited marketing, nor do we profile you or make automated decisions.

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5. Who We Share Your Data With

 

We treat your information confidentially. We may share your data only:

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• With trusted subcontractors or suppliers (only if required to fulfil your project)

• With insurers, legal advisors, or regulatory authorities, where legally necessary

• With website providers (Wix) and secure cloud/email services (data is stored securely)

• With law enforcement or government bodies in rare cases where required

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We do not sell or rent your data to anyone.

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6. Data Retention: How Long We Keep Your Data

 

We regularly review the data we store and keep personal information only for as long as required:

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• Enquiry records: up to 2 years after last contact if no contract is formed

• Customer/project records: up to 6 years after completion, for tax and legal reasons

• Contract/financial records: as required by law (typically 6 years)

• Marketing lists: until you unsubscribe or withdraw consent

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When no longer needed, your data is securely deleted or anonymized.

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7. Security: How We Protect Your Data

 

We are committed to keeping your data secure through:

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• Secure storage (Wix SSL, protected devices)

• Password-protected systems & regular security updates

• Data access controls—only authorized staff can access your information

• Regular reviews of our information security processes

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While we take every precaution, no online transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.

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8. International Data Transfers

 

Your data is primarily stored in the UK or EEA, but some secure data storage (e.g., Wix, Google Workspace) may use international servers. We only use providers who ensure adequate protection in line with UK law.

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9. Your Data Protection Rights

 

You have the following rights regarding your personal data:

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• Access: Request a copy of the data we hold about you

• Correction: Update or correct inaccurate data

• Deletion: Request we delete your data (subject to any legal requirements)

• Objection/restriction: Ask us to stop certain uses of your data

• Portability: Where applicable, receive your data in a portable format

• Withdraw consent: If we process your data based on consent, you may withdraw at any time

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To exercise any of these rights, contact us using the details below. We will respond within one month.

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10. Cookies & Analytics

 

Our website uses cookies to provide essential site functionality, analyze performance, and improve your experience.
See our [Cookie Policy] for details and instructions on how to control cookies.

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11. Complaints

 

If you have concerns about how we handle your information, please contact us first so we can resolve your issue:

Email:Liam@ljgroundworks.com
Phone: 07467546479

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If you are not satisfied with our response, you have the right to contact the Information Commissioner's Office (ICO) at:
www.ico.org.uk

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12. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in law, best practice, or our services. The updated version will always be published on our website.

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13. Contact Us

 

For any questions about this policy, your rights, or our handling of your personal data, please contact:

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LJ Groundworks & Landscaping
Based in Ellesmere Port
Email:Liam@ljgroundworks.com
Phone: 07467546479

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By using our website and services, you acknowledge you have read and understood this Privacy Policy.