Equality & Anti-Discrimination Policy

Last updated: 22 November 2025

At LJ Groundworks & Landscaping, I am committed to providing a welcoming, fair, and discrimination-free service for every client and team member. I treat everyone with respect regardless of their background, identity, or personal circumstances. This approach is fundamental to my values and how I do business.

1. Statement of Commitment

I will not tolerate discrimination, harassment, or victimisation on any grounds.
I provide equal treatment regardless of:
- Age
- Disability
- Gender identity or gender reassignment
- Marital or civil partnership status
- Pregnancy and maternity
- Race, colour, or ethnic origin
- Religion or belief
- Sex or sexual orientation

2. Service Provision

My services are available to all clients and enquiries are handled without bias or prejudice.
I will accommodate additional needs, such as accessibility requests or communication adjustments, wherever reasonable and possible.
No client will be refused service or receive substandard service on any discriminatory grounds.

3. Employment Practices

If recruiting staff or subcontractors, selection will be based solely on ability, experience, merit, and suitability for the role.
All staff are expected to uphold these values and report any discrimination or unfair treatment they witness.

4. Client & Public Conduct

I expect clients, site visitors, and collaborators to treat myself and any team members with respect. I will respond appropriately to any discriminatory, offensive, or unsafe behaviour.

5. Complaints Procedure

If you feel you have not been treated fairly or have witnessed discrimination, you are encouraged to contact me in confidence.
Every report or complaint is taken seriously and investigated objectively.
See my [Complaints Policy] for further guidance.

6. Review & Improvement

This policy is reviewed regularly in line with legal requirements and best practice.
I welcome suggestions from clients or staff about how I can further improve inclusivity and fairness in my business.

7. Contact

If you have any questions or concerns relating to equality, accessibility, or discrimination, please contact:

Email: Liam@ljgroundworks.com
Phone: 07467546479

At LJ Groundworks & Landscaping, everyone is valued, respected, and welcome.